Privacy policy

Last updated: 23/01/2026

This Privacy Policy explains how ClearShield (“we”, “us”, “our”) collects, uses, and shares information when you visit or make a purchase from clearshield.store (the “Site”).

1) Information we collect

A) Information you provide

When you place an order, create an account, contact us, or subscribe to updates, we may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and shipping address

  • Order details (items purchased, amounts, dates)

B) Payment information

Payments are processed securely by our payment providers (e.g., Shopify Payments, PayPal, or other gateways). We do not store your full card number. Payment providers may collect and process payment details to complete your transaction.

C) Device and usage information

When you browse our Site, we may automatically collect:

  • IP address

  • Browser type, device type, and operating system

  • Pages viewed and actions taken on the Site

  • Approximate location (based on IP)

  • Cookies and similar tracking technologies (see Section 5)

2) How we use your information

We use information to:

  • Process orders, payments, shipping, returns, and refunds

  • Provide customer support and respond to messages

  • Send order updates (confirmation, shipping, delivery)

  • Improve the Site, products, and customer experience

  • Prevent fraud, abuse, or security incidents

  • Send marketing emails/SMS only if you opt in (you can unsubscribe anytime)

3) Sharing your information

We share information only as needed to run our business, including with:

  • Shopify (to power our online store)

  • Payment processors (to process transactions)

  • Shipping and fulfillment partners (to deliver orders)

  • Analytics providers (to understand Site performance)

  • Customer support tools (to reply to your requests)

We may also share information if required by law, to protect our rights, or to prevent fraud and abuse.

4) Advertising and marketing

We may use cookies/pixels to understand performance of ads and improve marketing. If you opt in, we may send promotional messages. You can unsubscribe using the link in our emails or by contacting us.

5) Cookies and tracking technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Keep your cart working

  • Measure Site performance and improve usability

  • Support marketing and analytics (if enabled)

You can control cookies through your browser settings. Disabling cookies may affect some Site features.

6) Data retention

We keep personal information as long as needed to:

  • Provide services and fulfill orders

  • Maintain records for legal, tax, or accounting reasons

  • Resolve disputes and enforce agreements

7) Your rights

Depending on where you live, you may have rights to:

  • Request access to your personal information

  • Request correction or deletion

  • Opt out of marketing communications

  • Request a copy of your data

To make a request, contact us using the details below.

8) International visitors

Your information may be processed outside your country, including in the United States and other regions where Shopify and our service providers operate. We take steps to protect information in line with applicable laws.

9) Children’s privacy

Our Site is not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children.

10) Contact us

If you have questions or requests about this Privacy Policy, contact:

ClearShield Support
Website: https://clearshield.store